FAQs

CAN I RETURN IT?

The Hedi Flux is designed and built in Portland Oregon for those seeking a premium dabbing experience for life. Check out our limited  lifetime warranty here. Please read our return policy here before you purchase. 

WHAT COILS CAN I USE?

The Coils and the Bangers are top quality, and perfectly paired with the Hedi E-Nail. In addition Hedi is pre tuned to work with a variety of the top coils and quartz bangers. Check out the list here

DOES IT COME WITH A BANGER?

A Banger or Quartz Banger is the bowl or vessel that the oil is placed into. It is this piece that is wrapped in the metal coil that applies the heat. We have sourced premium quality bangers that are available in steady supply. A Quartz Banger is included and you can even add an extra banger or accessories to your order. 

WILL IT WORK ON 220V?

The Hedi Flux is plug and play and ready to dab at a preset temperature of 510 degrees. Simply follow these simple instructions on how to convert your Hedi Flux to safely operate on 220 voltage. 

WHERE CAN I GET THE APP?

The Hedi app is currently available on the app store and play store, icons and links coming soon. 

WHAT IF I NEED HELP?

First, start by checking to see if your phone will work with the Hedi Flux software. 

If you have read all the FAQs and watched all the videos on the use of your Hedi Flux and still need help you may email us for support.